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POS Freeze Occurs When Price Option is Open And F11 Selected on Item (Doc ID 2281025.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

On Point of Service(POS), When attempting to delete a line item from the Sell Item screen with the Sliding Menu on, the following error occurs.

ERROR
-----------------------
An Unexpected Exception has occurred. Please contact your system administrator.

Steps to Reproduce :

1. Select F3 POS
2. Login
3. Enter Item XXXX
4. Select 'F8 Pricing'
5. Press 'F11'
6. POS Client hangs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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