POS UI Freeze Occurs When Price Option is Open And F11 Selected on Item (Doc ID 2281025.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a line item from the Sell Item screen with the Sliding Menu on the following error occurs.

ERROR
-----------------------
An Unexpected Exception has occurred. Please contact your system administrator.

Steps to Reproduce :

1. Select F3 POS
2. Login
3. Enter item 4321
4. Select F8 Pricing
5. Press F11
6. POS UI hangs

Changes

 

Cause

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