Oracle Documaker 12.3 is Throwing a Blank Dialog Pop-up Window Using IE11 on Citrix
(Doc ID 2281195.1)
Last updated on SEPTEMBER 11, 2019
Applies to:
Oracle Documaker - Version 12.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.3 version, iPPS component
ACTUAL BEHAVIOR
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Oracle Documaker 12.3 is throwing a blank dialog pop-up window using IE11 on Citrix.
EXPECTED BEHAVIOR
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User should see the form displayed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Enter data in the forms.
2. Try to save the forms data.
3. System displays a blank pop-up window and the data is not getting saved in IPPS.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete a transaction.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |