Activity\Schedule Tab Error When Clicking More Information On A Warning

(Doc ID 2281249.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0 version, OCI Cloud Ops

Activity\Schedule tab error when clicking More Information on a warning

The "More Information" button appears to invoke a script that is broken in the case of Message Category 11503, Number 10072.

Environment: https://gswc-dev-mwc.oracleindustry.com/ouaf/cis.jsp
Main Menu > Service Management > Activity
Activity ID: 46336432812462
When there is no Scheduler available for an Activity (Scheduler is shut down currently to force this scenario), an error is displayed on the Schedule tab of the Activity
Clicking the “More Information” button next to this error, throws a Script error.
 

ERROR
-----------------------
Error message:
Error moving data from “11503” to “F1-ReturnMessage/input/messageCategory”.
TypeError: Unable to collect target element data for move command. Cannot find metadata for segment: F1-ReturnMessage.

Cause

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