NT Sync Up Issue - When API Is Deleted From Partner Portal, Request Is Still Reaching NT Server And Being Processed (Doc ID 2281285.1)

Last updated on NOVEMBER 30, 2019

Applies to:

Symptoms

When one of the existing API is removed from Partner portal followed by approval of Partner Manager, the request to the API is still be processed by NT server.


Expected Behavior:

When API is deleted from Partner Portal, request should no longer be processed by NT server, "HTTP Response - 404 Not Found / OCSG Response - No service contract found" should be received.

Test Cases:

Scenario 1:

Deleting API from partner portal when

NT1 Server - UP
NT2 Server - UP

Getting "HTTP Response - 404 Not Found / OCSG Response - No service contract found" from NT1 but request reaches NT2 server and getting processed.

Scenario 2:

Deleting API from partner portal when

NT1 Server - DOWN
NT2 Server - UP

Getting "HTTP Response - 404 Not Found / OCSG Response - No service contract found" from NT2

Scenario 3:

Deleting API from partner portal when

NT1 Server - UP
NT2 Server - DOWN

Getting "HTTP Response - 404 Not Found / OCSG Response - No service contract found" from NT1

Scenario 4:

Deleting API from partner portal when

NT1 Server - UP
NT2 Server - UP

Getting "HTTP Response - 404 Not Found / OCSG Response - No service contract found" from NT2 but request reaches NT1 server and getting processed.

Cause

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