Cannot Make The Portals Appear On The Main Menu

(Doc ID 2281462.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version, ENV - Environment,Quality Environment  

Cannot make the portals appear on the Main Menu.
When trying to insert an entry on the drop-down main menu, but it does not show up.
One already has an application service with access, inserted the navigation option on the CI_MAINMENU and did a Menu Flush, cleaned the Internet cache and a flushAll.
Nothing has worked so far.

Is the configuration of the Portal, Zone and Navopt correct?


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