Repeated SOStatusCre Message With Status=SD Sent To RMS When Saving BOL Information in a Transfer (Doc ID 2281712.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.1.1 and later
Information in this document applies to any platform.

Symptoms

Store Inventory Management (SIM) is creating a repeated SOStatusCre message with the status=SD to RMS when saving the Bill Of Lading (BOL) information and then when dispatching the transfer.


Steps to Reproduce:

  1. Store 4101 creates a Transfer Request to store 4102 with item 1000003966 with quantity=2.
  2. Check that a SOStatusCre message was staged with the status=SI and unit Quantity=2 for the item 1000003966.
  3. Store 4102 accepts the Transfer Request with the requested quantity.
  4. Store 4102 fills the dispatch quantity with value 1.
  5. Store 4102: Click in button "BOL" to add the Bill Of Lading (BOL) information
  6. Notice, a SOStatusCre message was staged with the status=SD and unit Quantity=1 for the item 1000003966.
  7. Fill the BOL information and save the BOL information with "Save" button.
  8. Dispatch the return with "Dispatch" button.
  9. Notice, the same SOStatusCre message from step 6 was staged.




Changes

 

Cause

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