What Causes "CrewmanUtil.C/getDataForKey - could not find member class" (Doc ID 2281996.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

Inconsistent behavior of crew makeup

When modifying existing crews or setting up new crews, changes are being saved inconsistently.  Often, there is an error dialog "Not able to save crew" message when saving updates.   There are also messages in the corbagateway log file:

 

21:26:03: 0x7fe5e977f700,ctp=0x257f3b8,"InterSysImpl::getCrews"
CrewmanUtil.C/getDataForKey - could not find member class #22.  Check
crew_member_classes configuration against crew_members table.
06/21/17
21:32:49:
0x7fe5e97c0700,ctp=0x257ef68,"InterSysImpl::getGlobalMemberList"
CrewmanUtil.C/getDataForKey - could not find member class #22.  Check
crew_member_classes configuration against crew_members table.




Steps to reproduce the error:
1. Login to NMS and subscribe to all Zones.
2. Click on Crew Tab
3. Try adding a new crew and updating it by addition new crew members / vehicles
The first crew member gets added, while adding more it throws an error saying not able to save crew.
The crew member information also display number for skill instead of text values.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms