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CCB Application Not Coming Up After Installation (Doc ID 2282234.1)

Last updated on SEPTEMBER 13, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On :CCB version, IP - Installation Upgrade Proc

Installed the CCB 2.6 application in latest, Application is not coming up.

ERROR (common.cryptography.CryptographyInstance) Unexpected GeneralSecurityException
javax.crypto.BadPaddingException: Given final block not properly padded
at com.sun.crypto.provider.CipherCore.doFinal( ~[sunjce_provider.jar:1.8.0_112]
at com.sun.crypto.provider.CipherCore.doFinal( ~[sunjce_provider.jar:1.8.0_112]

ERROR (support.context.ContextFactory) This environment's keystore does not match the database's encrypted values. Encrypted information stored in application tables such as CI_XAI_OPTION, CI_XAI_SNDR_CT, WI_WFM_OPT cannot be decrypted. The proper keystore must be deployed, or, if it is, then the data must be decrypted using the old keystore and rencrypted using the new keystore. Alternatively, sychronize the database with the keystore, and reenter the information online. Refer to the the security guide for more information.

ERROR (splwg.serviceclient.RemotePageServiceDispatcherHelper) Failed READ due to EJBException
javax.ejb.EJBAccessException: [EJB:010160]Security violation: User ouafjndi has insufficient permission to access EJB type=, application=SPLService, module=spl-servicebean-, ejb=SPLServiceBean, method=read, methodInterface=Remote, signature={java.lang.String,com.splwg.base.api.service.IPageHeader,com.splwg.base.api.service.IRequestContext}.



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