SPO: Why is "Escalation level picked up" Measure Defaulted to "Default Profile"?

(Doc ID 2282332.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Retail Size Profile Optimization - Version 15.0 and later
Information in this document applies to any platform.

Goal

The "Escalation level picked up" measure is not populated with a valid escalation level, instead the measure is defaulted as "Default Profile".   Why is the Profile being set to Default Profile?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms