Multi-minute End-user Elapsed Times When SMService Is Restarted (Doc ID 2282401.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

Multi-minute end-user elapsed time when SMService is restarted.

You see multi-minute elapsed times (lockups/freezes) when SMService is started after the rest of services are already running.

The "start a service" while other services are up is a fairly common thing you have to do.
IccpAdapter and service_alert are stopped and started during the weekly DSCADA Point Load.  Commenting out a service or removing options requires a restart of SMService.


STEPS
1. Restart a service while users are logged in with debug enabled: Action any.publisher ejb debug EJB_STATISTICS=1

Cause

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