P6 Professional Client 15.2.3 Crashes After Login Having A Network Printer Installed As Default (Doc ID 2282759.1)

Last updated on JULY 10, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.3.0 to 15.2.13.0 [Release 15.2]
Primavera P6 Professional Project Management - Version 15.2.3.0 to 15.2.13.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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P6 Professional is crashing during the login with error: "Primavera P6 Professional 15.2 has stopped working"

Changes

Workstation has a network printer installed as default printer with a MAX_PATH longer than 260 characters.

Cause

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