EPS Not Reloading in P6 Web Using Internet Explorer 11 and Standard View (Doc ID 2282825.1)

Last updated on JULY 14, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Loading the EPS list (~7000 projects) fails with no error; the page displays the "always busy" loading icon.


The issue can be reproduced at will with the following steps:

1. Login to P6 Web with the Standard View (HTML5).
2. The EPS list (~7000 projects) loads in about 1 minute (considered acceptable)
3. Switch to the Activities screen
4. Loading EPS again fails - no error, just the always busy loading icon

Changes

 Issue can only be replicated in IE browser. Firefox and Chrome load the EPS list successfully.

Cause

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