My Oracle Support Banner

Error In Validation Phase Of "Charters Update" Import Process Instantis EnterpriseTrack (Doc ID 2282873.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Instantis EnterpriseTrack - Version 16.1.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to update a proposal via data import, the following error occurs.

Submission failed.
Evaluation exception during submission.

Executing storage action. [engine-id = <>, engine-name = /adminconfig/dataupload/validate_stagingdata, time = <>EDT] Null pointer exception thrown during callout invocation of public instantis.namespace.DateTime instantis.callout.SWHash.getDate(java.lang.String); instance was null. in
expression [tmpValue_d = currow.getDate(internal_field_name)] in function /dataupload/processdata/charters/validate_charters/validate_updated_charter_table

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as Application Administrator (app_admin) or user with equivalent privileges
2. Navigate to Charters and verify (charterID) exists
3. Navigate to Administration > Data Import & Export > Data Import
4. Select the 'Charters Update' link > Upload Data link
5. Click 'Browse' and navigate to charter upload (file). Click Upload.
6. Receive a message "...records were successfully uploaded", click 'Done'
7. Click the 'Validate Data' button, click the 'Validate Data' button again.
8. Receive the error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 WorkAround
 Solution
 Release / Version Solutions Available
 Notifications of patchset and version releases:
 Cloud Service Customers
 On-Premise Customers
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.