Item Selection in Detail Match Screen Is Showing Exception and Not Able to Proceed with Matching
(Doc ID 2283489.1)
Last updated on APRIL 14, 2019
Applies to:
Oracle Retail Invoice Matching - Version 16.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to select the items in the detail match screen for resolution/matching the below message is showing and not able to proceed further:
Steps To Recreate :
- Create a Parent item with number type as "Manual" and Give the Item Number.
- Create the Child items with the Oracle retail number.
- Create PO
- Receive PO
- Create invoice (use either default from order or from receipt - same results)
- Goto Summary Match screen
- Select the invoice and Receipt
- Click on Summary match button
- The summary match screen open
- Click on Detail match
- Detail match screen opens
- Select the item then the message is popping up.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |