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Item Selection in Detail Match Screen Is Showing Exception and Not Able to Proceed with Matching (Doc ID 2283489.1)

Last updated on APRIL 14, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.


When attempting to select the items in the detail match screen for resolution/matching the below message is showing and not able to proceed further:

Steps To Recreate :

  1. Create a Parent item with number type as "Manual" and Give the Item Number.
  2. Create the Child items with the Oracle retail number.
  3. Create PO
  4. Receive PO
  5. Create invoice (use either default from order or from receipt - same results)
  6. Goto Summary Match screen
  7. Select the invoice and Receipt
  8. Click on Summary match button
  9. The summary match screen open
  10. Click on Detail match
  11. Detail match screen opens
  12. Select the item then the message is popping up.




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