Item Selection in Detail Match Screen Is Showing Exception and Not Able to Proceed with Matching

(Doc ID 2283489.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to select the items in the detail match screen for resolution/matching the below message is showing and not able to proceed further:

"ADF_FACES-60104:An error occurred while processing your request. For more information, please see the server's error log for an entry beginning with HTTP Error Status Code: 404."



Steps:

  1. Create a Parent item with number type as "Manual" and Give the Number like "100-8974ABC01-1".
  2. Create the Child items with the Oracle retail number.
  3. Create PO
  4. Receive PO
  5. Create invoice (use either default from order or from receipt - same results)
  6. Goto Summary Match screen
  7. Select the invoice and Receipt
  8. Click on Summary match button
  9. The summary match screen open
  10. Click on Detail match
  11. Detail match screen opens
  12. Select the item

    Actual result: The hard stop message is popping up

    "ADF_FACES-60104:An error occurred while processing your request. For more information, please see the server's error log for an entry beginning with HTTP Error Status Code: 404."

 Server log showing:

<Apr 6, 2017 4:31:37 PM GST> <Error> <oracle.adfinternal.view.faces.config.rich.SendErrorEnabledXmlHttpServletResponse> <BEA-000000> <javax.servlet.ServletException: ADF_FACES-60105:HTTP Error Status Code: 404."

at oracle.adfinternal.view.faces.config.rich.SendErrorEnabledXmlHttpServletResponse._logException(SendErrorEnabledXmlHttpServletResponse.java:67)

at oracle.adfinternal.view.faces.config.rich.SendErrorEnabledXmlHttpServletResponse.sendError(SendErrorEnabledXmlHttpServletResponse.java:38)

at oracle.adfinternal.view.faces.config.rich.SendErrorEnabledXmlHttpServletResponse.sendError(SendErrorEnabledXmlHttpServletResponse.java:32)

at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:167)

at com.sun.faces.application.ViewHandlerResponseWrapper.sendError(ViewHandlerResponseWrapper.java:82)

 

Expected result : The item should select

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms