Date Format Is Throwing Error (Doc ID 2284212.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Goal

On : CCB 2.5.0.2.0 version, ENV - Environment

Date Format is throwing error  

In Case Characteristics when we are trying to modify date( Already there is a date in case char page, I am just trying to change the day value from 14 to 15), it is throwing an error even though it is in proper format.
Issue is coming from base page.

ERROR
-----------------------
INFO  (support.context.FrameworkSession) (Server Message)
Category: 11001
Number: 1020
Call Sequence: ;CIPZCTJN;CIPCCHDJ;CIPCCHDX;CIPTCVVN;CIPQCSCR
Program Name: CIPZCTJN
Text: Adhoc value '2012-08-10' is not a valid date. The date format is invalid. Valid format is yyyy-MM-dd, dd-MM-yyyy, dd/MM/yyyy, ddMMyyyy.
Description:  
Table:
Field: ADHOC_CHAR_VAL


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create characteristic type START_DT
2. Add Case on Characteristics Entity tab
3. Add START_DT  to Case Type – Case Characteristics tab
4. Create New Case, add the Start Date as 2017-06-14 under case characteristics.
5. Edit the Start Date to 2017-06-15 by changing the day. Error is thrown.

Solution

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