The Unit Retail in the RTLog Is Not Equal to the Item Price Shown on the EJournal
(Doc ID 2284467.1)
Last updated on MAY 27, 2020
Applies to:Oracle Retail Point-of-Service - Version 12.0 and later
Information in this document applies to any platform.
In Oracle Retail Point-of-Service (ORPOS), for a transaction that has an item that is part of a promotion, the unit retail value in the generated RTLog is not equal to the item's discounted price shown on the EJournal of the transaction. Why is this so?
Steps to Reproduce :
- Create a price promotion for an item in RPM and import into Backoffice.
- From ORPOS client, scan the item and tender the transaction.
- Check the EJournal and notice that it shows the item's discounted price.
- Check the RTLog generated and notice that the Unit Retail's value is equal to the Original Unit Retail's value and not the item's discounted price.
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