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The Unit Retail in the RTLog Is Not Equal to the Item Price Shown on the EJournal (Doc ID 2284467.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Point-of-Service - Version 12.0 and later
Information in this document applies to any platform.


 In Oracle Retail Point-of-Service (ORPOS), for a transaction that has an item that is part of a promotion, the unit retail value in the generated RTLog is not equal to the item's discounted price shown on the EJournal of the transaction. Why is this so?

Steps to Reproduce :

  1. Create a price promotion for an item in RPM and import into Backoffice.
  2. From ORPOS client, scan the item and tender the transaction.
  3. Check the EJournal and notice that it shows the item's discounted price.
  4. Check the RTLog generated and notice that the Unit Retail's value is equal to the Original Unit Retail's value and not the item's discounted price.


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