Starting CCB Application Stucked With Error (Doc ID 2285128.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.1 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Starting CCB application getting error and not logged in any of the myserver.log, spl_service.log, spl_web.log, wl-domain.log files. (with the current log4j settings).
The weblogic_current.log also not processing anything after below messages, seems like startup is hanging there:

 

Cause

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