My Oracle Support Banner

Duplicate Services with Same ExternalObjectId got Created by SFWS (Doc ID 2285602.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Communications Unified Inventory Management - Version to [Release 7.2]
Information in this document applies to any platform.


Identified that SFWS in 7.2.5. version is allowing to duplicate the Other System Entity Id field for service creation. The OOTB validation to avoid duplicated services is not there or is disable on this version. This validation is working fine in 7.2.4, this is the error that is not getting returned by the SFWS:<BI ID>
businessInteraction.configurationAssociatedToAnotherBI=The Inventory item (id={0}) has a configuration that is associated to another BI (id={1}). The configuration is not in a completed or canceled state. Therefore the action {2} cannot be applied to the Inventory item through the Business Interaction(id={3}) as long the configuration remains open.

This is happening as part of ProcessInteraction and can be also replicated by UIM UI.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.