My Oracle Support Banner

Error: "response_code": "2151","response_desc": "The supplied JSON is invalid." When Attempting to Run the Instantis EnterpriseTrack API Via Web Browser (Doc ID 2285754.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

Instantis EnterpriseTrack Cloud Service - Version and later
Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


The following error occurs when running the Instantis EnterpriseTrack API via a web browser:

"response_code": "2151","response_desc": "The supplied JSON is invalid."

STEPS TO REPRODUCE (Example using Proposal API):

  1. Log into Instantis EnterpriseTrack
  2. Navigate to the Administration page
  3. Navigate to the Import/Export tab
  4. Click the Download Integration Template link
  5. Click the Download link under the Create column for Proposals for either XML or JSON
  6. Fill in the Template
  7. Utilize the API Browser steps to retrieve API URL
  8. Enter in API URL and API data
  9. Receive one the following error: "response_code": "2151","response_desc": "The supplied JSON is invalid."}




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.