Emergency FA On Suspended Status Schedules All Other FA's Afterward (Doc ID 2285885.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Goal

If you suspend an emergency FA it will shift all other FA's past the suspension time pushing out the entire shift. If you suspend a non emergency FA this is not happening and all other FAs retain the original scheduled time. It only does it with emergency FA's.

Is this expected behavior for suspending emergencies?

Solution

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