How to Resolve Store Inventory Management(SIM) Unreadable Login Error Message?

(Doc ID 2285898.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.6 and later
Information in this document applies to any platform.


How to fix unreadable SIM login error message?

A typical case is when the language setup in SIM application is non-English, for example, Chinese (zh, country - CN). The Window PC language is EN (English - United states). When logging in to SIM application with incorrect user name or password, it displays unreadable error message -  a set of squares/boxes. 


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