ON CLICKING "DISPLAY BILL", BILL IS DISPLAYS THE SAME INFORMATION TWICE IN PDF - CIPBXBLX

(Doc ID 2286104.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, IP - Installation Upgrade Proc

ACTUAL BEHAVIOR
---------------
Bill is displaying showing the same information twice.

After moving to 2.5 , on clicking "Display Bill", Bill is displaying showing the same information twice in PDF.

EXPECTED BEHAVIOR
-----------------------
Bill need to displays only once.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to any Bill
2. Click on Display Bill
3. Bill is displaying showing the same information twice in PDF.

This log file "showUserLog_XXX.txt" shows that the base CIPBXBLX 
start and End "TWICE".

Cause

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