Auto Resolution By Automatch Batch Is Not Working As Expected when using Tolerance Level types (Doc ID 2286190.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.

Goal

Auto resolution by Automatch batch is not working as expected.

We have tried to do auto resolution by running automatch batch but the invoice is not getting resolved automatically.
We have defined line level tolerances and other pre requisites needed.

Steps to Recreate:
1. Define tolerance at line level and define Auto resolution tolerance and Reason code
2. Create Invoice and receipt in such a way that the discrepancy is within Auto resolution tolerance range
3. Run automatch batch
4. Verify the data and you can see the documents are not autoresolved.
 

Please inform why automatch is not matching.

Solution

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