Store Credit Allowed to be Redeemed Multiple Times in the Same Transaction Although It Does Not Have Any Amount to Redeem
Last updated on JULY 14, 2017
Applies to:Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.
Oracle Retail Point-of-Service (ORPOS) is allowing the users to use the same store credit in the same transaction multiple times although it doesn't have any amount to redeem.
Steps to Recreate:
1. Make sure that the 'Validate Store Credit' parameter is set to 'Yes'.
2. Scan an item and tender the transaction with cash.
3. Return the transaction from step 2 and choose F6/Store Credit as tender type to issue a store credit.
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