Desktop Integration: Fee Schedule Lines Not Saved to Desktop Excel Sheet (Doc ID 2286597.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.16.1.0.9 version, User Interface


When saving fee schedule lines to the desktop, the result is a blank Excel sheet instead of a sheet containing all the fee schedule lines.  This worked on 2.14.2

The issue can be reproduced at will with the following steps:
Navigate:  Configuration > Pricing Methods and Rules > Fee Schedule Lines >
1. Load fee schedule lines
2. Click the "Export to Excel" button
3. The blank Excel sheet opens

Changes

 

Cause

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