Return Type Drop Down does not List Return Types from the SIM Database Table RTV_TYPE (Doc ID 2286801.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, version 16.0, find that the return types shown during return creation are hard coded. These types must be from the RETURN_TYPE SIM database table.

Steps to recreate:

1. Create a new return type or modify the description of return type in SIM database table RTV_TYPE
2. Log into SIM PC GUI and navigate to Shipping/Receiving -> RTV
3 Click Create and the RTV Creation dialogue opens.
4. Note that the return type drop down does not list the newly added return types or the modified return types


Cause

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