Error: "Communication Error Please Make Sure the LDAP Server Is Accessible" Appears in Agile Java Client With Multiple LDAP Servers

(Doc ID 2286972.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

LDAP server not accessible from PLM

ERROR
LDAP: "Communication Error Please Make Sure the LDAP Server Is Accessible. Job Was Cancelled Due to This Error"

STEPS
The issue can be reproduced at will with the following steps:
          1. Log into Agile Java Client
          2. Go to Admin - Server Settings - LDAP
          3. Choose LDAP server configuration, click "Preview Result"
          4. A pop-up window with error message appears


Cause

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