Account Adjustments are Taking a Long Time in Billing Care UI (Doc ID 2287153.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) 7.5.0 patchset 17, when using the Billing Care User Interface (BCUI), it has been observed that account adjustments are taking an unacceptably long time.  Adjustments that typically take less than 5 seconds are taking between 10 and 15 seconds.

This performance issue can be observed with the following steps:

  1. Launch BCUI
  2. Open an existing account
  3. Perform an adjustment
  4. Note the time taken

Changes

 

Cause

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