Calculation Issue (Doc ID 2287194.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

ORMB v2.5.0.1.0 version, BI - Billing: Calculation issue  

ACTUAL BEHAVIOR  
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When running a BILLING batch, one produces a credit and the other produces a debit. Both should be credit (negative) charge.
However while running BILLING batch, only 1 SQ result came in correctly.
4 out of 5 negative SQ results in positive charge - this is incorrect.

EXPECTED BEHAVIOR
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All negative SQ should result in negative charge i.e. a credit.

STEPS
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The issue can be reproduced at will with the following steps:
1. Have two similar accounts with similar negative (credit) billable charges.
2. Upload the CSV file via Usage Data Processing to create billable charges with negative SQ
3. Run billing batch

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot invoice 4 large clients. This is affecting applying a credit to the Bill.

Changes

 

Cause

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