OsdInterface ERROR: Got An Error Message As A Response, ErrorCode=13 (Doc ID 2287529.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.2 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Network Charging and Control (OC-NCC) 5.0.2, for some of the requests received, OsdInterface is responding with "HTTP/1.1 500 Internal Server Error".

The below error is logged in process log:

This seems to happen during high load period on the respective Service Logic Controller (SLC) node.

Changes

 

Cause

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