How to Solve "You are not authorized to access AnswerFlow" Error after Applying the Oracle Knowledge 8.6.1 AnswerFlow patch?

(Doc ID 2288028.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

In some circumstances while logging into AnswerFlow Editor after applying the 8.6.1 AnswerFlow patch the next error appears:

 

You are not authorized to access AnswerFlow

 

Cause

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