Characteristic Type Page In 2.5 Is Displaying All The Records (Doc ID 2288056.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : CCB 2.5.0.2.0 version, ENV - Environment

Characteristic Type page in 2.5.0.2.0 is displaying all the records

ACTUAL BEHAVIOR
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Characteristic Type page in 2.5 is displaying every char val regardless of how many are there. There is no Get More button displayed

EXPECTED BEHAVIOR
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As it was in CCB 2.1. Where it loads 50 records, then get the option as “Get More” to retrieve another set of records.

STEPS
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The issue can be reproduced at will with the following steps:
1. Search for any Characteristic Type with large no of records.

BUSINESS IMPACT
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The issue has the following business impact:
As the ‘PART’ char type in particular is used here in production weekly by the Home Care back office team so performance of the Live environment could be affected.

Changes

 

Cause

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