My Oracle Support Banner

RPAS Fusion Client: User Saved Formatting Is Getting Lost after Upgrade (Doc ID 2288133.1)

Last updated on AUGUST 09, 2020

Applies to:

Oracle Retail Predictive Application Server - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

User-saved formatting is getting lost in many workbooks and having issues after upgrading from a lower version (13.4.x) to latest version (15.0.x or later). The workaround is to delete the existing formatting; this allows the workbooks to open but with this approach users will lose all saved formatting which then need to be re-created again. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.