Issue With The Favorite Like 'Match Event +"
(Doc ID 2288139.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.4.0.3.0 version, CNT - Control Central
Since the upgrade to CC&B 2.4.3.0 there are some problem with the favorite links, especially with the link “Match Event +” => “CI0000000828”
When an account is loaded on the main screen and trying to access to the “Match Event” page through the menu “Favorite Links”, the data concerning the account are not loaded on the page.
This link was working on the CC&B 2.3.1
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |