How Does the Order of Dgroup_category and Dispatch_groups Affect Call Assignment
Last updated on JULY 19, 2017
Applies to:Oracle Utilities Network Management System - Version 184.108.40.206 to 220.127.116.11 [Release 1.12]
Oracle Utilities Network Management System - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.3]
Information in this document applies to any platform.
Does the order of the records in dispatch_group_structures table have impact on the output of call assignments?
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