How Does the Order of Dgroup_category and Dispatch_groups Affect Call Assignment
(Doc ID 2288142.1)
Last updated on OCTOBER 15, 2021
Applies to:
Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.
Goal
Does the order of the records in dispatch_group_structures table have impact on the output of call assignments?
Solution
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In this Document
| Goal |
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