How Does the Order of Dgroup_category and Dispatch_groups Affect Call Assignment
(Doc ID 2288142.1)
Last updated on JUNE 07, 2019
Applies to:Oracle Utilities Network Management System - Version 126.96.36.199 to 188.8.131.52 [Release 1.12]
Oracle Utilities Network Management System - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.3]
Information in this document applies to any platform.
Does the order of the records in dispatch_group_structures table have impact on the output of call assignments?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document