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Realtime Discount Pipeline Is Throwing MAJOR Errors in Production (Doc ID 2288388.1)

Last updated on MAY 19, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.16.0 version, Pipeline Manager

With only few seconds apart, MAJOR errors start appearing in all Discounting Pipelines on both PRODUCTION nodes. When this happened, all services for end customers are not available. 
At the same time, there are PIN_ERR_BAD_VALUE errors in CM when executing PCM_OP_RATE_DISCOUNT_EVENT opcode.

Discounting Pipeline error:

 

Changes

There were pricing configuration changes on PRODUCTION system.
 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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