Rating Failed in Closed Service After New Service Created

(Doc ID 2288478.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.3.0.2.0 version, Rating business logic

When a customer has closed a service and opened new service, i.e. change of plan, ECE did not rate the delayed CDRs with dates corresponding to the old service.

Error:


Steps to reproduce:

1- Create an account with telephony service at 2017-07-10
2- Move PVT and close the telephony service at 2017-07-20
3- (Optional) Rate a delayed usage with date in the validity period of the closed service 2017-07-15
    This rate worked fine.
4- Create a new telephony service in the account
5- Rate a delayed usage with date in the validity period of the closed service 2017-07-15
    This rate failed.

 

Cause

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