Error: 'com.primavera.PhoenixException: Unable to Resolve Privileged Username and Password. ORA-28040: No Matching Authentication Protocol' When Attempting to Run Export / Import XML From P6 Professional Connecting to an Oracle 12.2.0.1 or Later Database (Doc ID 2288529.1)

Last updated on JULY 20, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.2.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting run XML export / import from P6 Professional connecting to a PPM database within Oracle release 12.2.0.1+, the export / import process fails and generates the following error in the log file:

ERROR
------------
com.primavera.PhoenixException: Unable to resolve privileged username and password ORA-28040: No matching authentication protocol
  at com.primavera.infr.db.PrivUserResolver.<init>(PrivUserResolver.java:129)
  at com.primavera.infr.admin.CfgAccessMgr.a(CfgAccessMgr.java:106)
  at com.primavera.infr.admin.CfgAccessMgr.<init>(CfgAccessMgr.java:83)
  ...

 

Changes

 

Cause

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