When Not Including Resources in the Copy, the Job Stays in a Running State.

(Doc ID 2288626.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Primavera P6 Professional Project Management - Version 15.2.9.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR :
Copy Project does a copy, but the Job Status shows "Running" status for a job with no Resources. Subsequent copy jobs are not able to run.

EXPECTED BEHAVIOR :
Copy Project should show status of Complete when copy finishes allowing subsequent copy jobs to run and finish.

STEPS :
Reproduction steps:

  1. Copy the Project and uncheck the Resources.
  2. Open the Job Status window.
  3. Check the Status -- it stays at "Running" for the Copy Project submitted.


BUSINESS IMPACT :
The issue has the following business impact:
Due to this issue, users cannot copy other Projects while this job is in Running status.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms