When Attempting to Handle Larger EIP Transactions, Receive Error: ERROR: com.agile.eci.CallException: Internal error [err=100] in eai.log (Doc ID 2288664.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Engineering Data Management - Version 6.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to handling larger Enterprise Integration Platform (EIP) transactions, receive error:

ERROR:
com.agile.eci.CallException: Internal error [err=100] in eai.log

- could be reduced heap size (1536mb)
- in "former times = Unix" we used 3072mb
- (changed in "manager.conf")
- but it is not possible to address that much memory via Windows 'Service'. Here less than (1536+256)mb is max. possible otherwise error message and Service cannot start.

Cause

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