RIB ADMIN GUI Is Not Opening For RIB-TAFR And RIB-RPM (Doc ID 2288976.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Retail Integration Bus - Version 13.1 and later
Information in this document applies to any platform.

Symptoms

RIB ADMIN GUI is not opening for RIB-TAFR and RIB-RPM

The Admin GUI for RIB-TAFR and RIB_RPM are not opening though the OC4J instances are up and running fine. The other adapters are working fine and opening fine.

Error found in rib_group~rib-rpm~default_group~1.log and rib_group~rib-tafr~default_group~1.log respectively are:

rib_tafr:
17/07/19 12:17:28 [SEVERE]: Error instantiating application at file:/app/orrib/product/10.1.3/j2ee/rib-tafr/applications/rib-tafr.ear: Unable to get ApplicationConfig for rib-tafr : Error parsing connectors config at file:/app/orrib/product/10.1.3/j2ee/rib-tafr/application-deployments/rib-tafr/oc4j-connectors.xml: /app/orrib/product/10.1.3/j2ee/rib-tafr/application-deployments/rib-tafr/oc4j-connectors.xml, Fatal error at line 1 offset 1 in file:/app/orrib/product/10.1.3/j2ee/rib-tafr/application-deployments/rib-tafr/oc4j-connectors.xml: .: XML-20108: (Fatal Error) Start of root element expected.

17/07/19 12:17:29 [SEVERE]: cannot update a configuration file because configuration parsing is failed. please correct the problem and restart oc4j.



rib-rpm:
17/07/19 13:48:05 [SEVERE]: Error instantiating application at file:/app/orrib/product/10.1.3/j2ee/rib-rpm/applications/rib-rpm.ear: Unable to get ApplicationConfig for rib-rpm : Error parsing connectors config at file:/app/orrib/product/10.1.3/j2ee/rib-rpm/application-deployments/rib-rpm/oc4j-connectors.xml: /app/orrib/product/10.1.3/j2ee/rib-rpm/application-deployments/rib-rpm/oc4j-connectors.xml, Fatal error at line 1 offset 1 in file:/app/orrib/product/10.1.3/j2ee/rib-rpm/application-deployments/rib-rpm/oc4j-connectors.xml: .: XML-20108: (Fatal Error) Start of root element expected.

17/07/19 13:48:08 [SEVERE]: cannot update a configuration file because configuration parsing is failed. please correct the problem and restart oc4j.

Steps to Reproduce:
Attempt to Start RIB Admin GUI for either RIB_TAFR or RIB_RPM

Changes

 

Cause

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