Navigating Between Folders in the Document Manager Occasional Error: "The system could not process your request. Logging in again may help in some cases. Contact your System Administrator" (Doc ID 2289243.1)

Last updated on AUGUST 22, 2017

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 to 17.7 [Release 15.2 to 17.7]
Primavera Unifier - Version 15.2.0.0 to 17.7 [Release 15.2 to 17.7]
Information in this document applies to any platform.

Symptoms

Utilizing Unifier Version 15.1* or 15.2* and attempting to navigate between folders in Document Manager, periodically the following generic system error will occur.

 ERROR
      "The system could not process your request. Logging in again may help in some cases. Contact your System Administrator"

Cause

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