Unavailable State : ResMgr.reserveResource It Keep On Executing For All TNs - "Unavailable State Cannot Participate In Reservations/conditions." (Doc ID 2289467.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Communications Unified Inventory Management - Version 7.3.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.4.0.0 version, TN Component

ACTUAL BEHAVIOR
---------------
TNs : Unavailable state : reserving Resource it keep on executing for all TNs
  
EXPECTED BEHAVIOR
-----------------------
Error should be thrown immediately saying the TNs are Unavailable for the 1st TN itself.

STEPS
-----------------------
1.) Customer has 10K TNs in Unavailable state.
2.) Reserveing 10K TNs the error message should come at first TN itself but the GUI and API returns after all 10K TNs are processed and it takes too much time.

Error :
-------

[Error]
Resource Telephone Number with id '8999999100' and name '8999999100' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999101' and name '8999999101' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999102' and name '8999999102' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999103' and name '8999999103' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999104' and name '8999999104' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999105' and name '8999999105' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999106' and name '8999999106' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999107' and name '8999999107' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999108' and name '8999999108' in Unavailable state cannot participate in reservations/conditions.
[Error]
Resource Telephone Number with id '8999999109' and name '8999999109' in Unavailable state cannot participate in reservations/conditions.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, process is taking long time when it should not do so.

Cause

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