Where to Find the Status of Callbacks Assigned to the IVR System
(Doc ID 2289689.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Network Management System - Version 22.214.171.124 and later
Oracle Network Management for Utilities - DMS - Version 126.96.36.199 and later
Information in this document applies to any platform.
Where you can find the status of callback request assigned to IVR system?
Once the callback requests are assigned to IVR and calls processed by IVR is NMS getting back a response status from IVR?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document