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RPM Login Using Single Sign-On (SSO) Throws "Unable to authenticate user. Check username and password." Error (Doc ID 2289706.1)

Last updated on APRIL 15, 2019

Applies to:

Oracle Retail Price Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Retail Price Management (RPM) login throws the following error when using Single Sign-On (SSO)

"Error: Unable to authenticate user.
Check username and password. "

Client Java console shows:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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