Intermittent Errors Launching NMS From CITRIX Servers with IE 11 (Doc ID 2290094.1)

Last updated on MARCH 14, 2025

Applies to:

Goal

When using Internet Explorer IE 11 to launch NMS via CITRIX, the user got an error that it can't find the .jnlp file for the java web-start.

NMS WebWorkspace.jnlp, is started via IE 11 through CITRIX windows servers
     ....(x86)\Internet Explorer\iexplore.exe https://WEBLOGIC/nms/WebWorkspace.jnlp
Every first time the user attempts to connect they are getting the error

Error:  Could not load file/URL specified:
    C:\\Users\\USER\\AppData\\Local\\Microsoft\\Windows\\Temporary Internet Files\\Content.IE5\RF5F6YZ7\WebWorkspace.jnlp

   CouldNotLoadArguementException[ Could not load file/URL specified:  REPEAT ABOVE LOCATION
            at com.sun.javaws.Main.launchApp(Unknown Source)
            at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
            at com.sun.javaws.Main.$1.run(Unknown Source)
            at java.lang.Thread.run(Unknown Source)

If the launch is attempted a second time it succeeds.  The problem appears to be happening when a Citrix profile is created and used for the first time.

Running IE for the first time on a Windows system, and having it invoke javaws appears to invoke javaws before IE fully configures it's running environment, such as establishing

  C:\\Users\\USER\\AppData\\Local\\Microsoft\\Windows\\Temporary Internet Files\\Content.IE5

Solution

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