No Results Returned When Searching for LDAP Users via "Import Domain Users" in P6 Professional.

(Doc ID 2290194.1)

Last updated on AUGUST 07, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.5.0 and later
Primavera P6 Professional Project Management - Version 16.2.5.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  

Existing LDAP users are not returned when searching from "Import Domain Users" within P6 Professional.

EXPECTED BEHAVIOR

A search for existing LDAP users should be successful from "Import Domain Users" within P6 Professional, and imported successfully.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log on P6 Professional and open the "Import Domain Users" window.
  2. Search for an LDAP user and observe no results are displayed.

Cause

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