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How to Log or View an Enhancement Request (Doc ID 2290238.1)

Last updated on MAY 13, 2021

Applies to:

Oracle Commerce Platform - Version 11.0 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.0 and later
Information in this document applies to any platform.


The goal of this article is to inform users of the appropriate process to log Enhancement Requests via My Oracle Support into the Oracle Support Services organization and view the status.


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In this Document
 I. Method to Log Enhancement Requests
 Enhancement Request Process After an SR is Opened
 II. How to Log an Enhancement Request
 III. How Oracle Processes Enhancement Requests
 IV. How to View Enhancement Requests
 The following steps allow you to review the status of your request in My Oracle Support:

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