Billing Care: Suspended Payments Search Performance Issue

(Doc ID 2290319.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Billing Care:


Fetch the suspense payments list taking ~ 45 seconds (only 2-3 payments were there in suspense).
Allocate payment from suspense to Account ~ auto allocate was taking around 10 minutes.
Move payment from account to suspense ~ also taking around 10 minutes.
There were not more than 10-12 open items on any accounts which were trying to allocate the payment.


Suspended payments search and other payment related operations on BillingCare page should perform fast.




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