Billing Care: Suspended Payments Search Performance Issue
(Doc ID 2290319.1)
Last updated on JULY 06, 2022
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Billing Care:
Fetch the suspense payments list taking ~ 45 seconds (only 2-3 payments were there in suspense).
Allocate payment from suspense to Account ~ auto allocate was taking around 10 minutes.
Move payment from account to suspense ~ also taking around 10 minutes.
There were not more than 10-12 open items on any accounts which were trying to allocate the payment.
Suspended payments search and other payment related operations on BillingCare page should perform fast.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document