My Oracle Support Banner

Some LDAP User Are Not Able To Login Due to Error:'invalid user id or password' in Web Client (Doc ID 2290385.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 to 9.3.6.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms


Some LDAP users are not able to login Agile using their AD credential


ERROR
-------

Agile Web Client.


"Invalid User Id or Password"



STEPS
--------
The issue can be reproduced at will with the following steps:
1.Login to Web Client as LDAP user
2. Error: Invalid User Id or Password in Agile Web Client.
3. Some Users are not able to login



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.