Some LDAP User Are Not Able To Login Due to Error:'invalid user id or password' in Web Client

(Doc ID 2290385.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 to 9.3.6.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms


Some LDAP users are not able to login Agile using their AD credential


ERROR
-------

Agile Web Client.


"Invalid User Id or Password"



STEPS
--------
The issue can be reproduced at will with the following steps:
1.Login to Web Client as LDAP user
2. Error: Invalid User Id or Password in Agile Web Client.
3. Some Users are not able to login



Cause

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